Meet Your New Team Member: The AI Agent
- Abbie White
- Jul 18
- 1 min read

Wait, What’s an AI Agent?
You’ve heard of AI tools like ChatGPT. But now it’s time to meet its more capable cousin: the AI Agent.This isn’t another shiny new thing. It’s a legit new team member. And it’s here to stay.
At Dreamforce and HubSpot’s Inbound 2024, both Salesforce and HubSpot announced their AI Agent tech as the next evolution in sales. Why? Because AI Agents can:
Execute tasks
Make decisions
Automate workflows
Scale research and personalisation
... without a human needing to lift a finger.
How AI Agents Are Powering Sales Teams
Here’s what’s already happening in forward-thinking sales orgs:
Lead qualification: AI scores inbound leads in real time
Account research: Prepares custom intel before every pitch
Proposal personalisation: Tailors quotes based on buyer data
Conversion rate optimisation: Reviews web pages and suggests updates
The Saks Fifth Avenue AI agent was deployed in one week and went live across their customer experience funnel.
This is no longer “one day” territory.
Real Talk: What Will It Replace?
Not your top rep.But definitely:
Your admin backlog
Repetitive research
Forgotten follow-ups
Unactioned CRM insights
Dharmesh Shah (HubSpot CTO) predicts the future isn’t just hybrid work—it’s a hybrid team: humans + AI Agents.
Quick Start: How to Use AI Agents Today
Test Agent.AI – HubSpot’s free playground for AI Agent use cases
Create one agent – e.g. “Sales Researcher” that preps your pitch docs
Train it on your ICP, your top accounts, and past wins
Then just… set it loose.
Want your team trained to use AI Agents for sales growth?Join REV UP to access the AI Sales Masterclass